Chrysler Group dealers will require lots of capital in the coming years to improve operations. The company plans to help.

For a long time, new-car dealers spent most of their time trying to increase their market share or simply increase sales in their communities.

Consider the state of affairs when viewers tuned into the Super Bowl in February: Banks had failed, a stimulus package still hadn't been announced, and unemployment was surging toward 8%, up from 4.8% the year before.

An investigation into the cost-effectiveness of franchised dealer marketing activities illustrates the growing importance of the internet to successful lead generation.

The first completely online learning programme for the retail motor sector has been launched by Autavis.

If anyone is going to make money when the motor trade is in recession it really ought to be the people who sell advice on how to make money in recession.

Chrysler Group plans to finish the consolidation of its dealerships into three-brand stores by the end of 2011, Peter Grady, the automaker's vice president of network development and fleet, said Wednesday.

Two of Chrysler’s three brand chiefs have left the company just four months after their appointment, in a fresh management upheaval.

There's a terrible secret that the car-makers don't really want you to know about, or at least properly appreciate.

UK motor dealers have predicted that the industry faces a long road to economic recovery.

The majority of dealers are losing sales as they fail to follow up leads, according to new research from Mondial Assistance.

Poor customer service could be costing the average UK dealerships up to £70,000 per year, according to new research.

Consider the state of affairs when viewers tuned into the Super Bowl in February: Banks had failed, a stimulus package still hadn't been announced, and unemployment was surging toward 8%, up from 4.8% the year before.

Recommendation is the ultimate goal in customer service, according to John Dingle, managing director of Dingles Group.

New-car sales in Spain and France rose sharply in October, helped by government subsidies for car buyers.

Scrappage scheme sales have sparked a European recovery in new car sales by 7.5% in September.

Honda marketer Chris Brown, credited with being one of the architects of the revival in the brand’s marketing communications, is jumping ship to rival Hyundai Motors.

MG Motor UK has appointed Guy Jones as its new sales and marketing director.

The majority of dealers are losing sales as they fail to follow up leads, according to new research from Mondial Assistance.

Poor customer service could be costing the average UK dealerships up to £70,000 per year, according to new research.

Organizers of Italy's only auto show are trying to keep the event alive even though there will be no automakers displaying production or concept cars in Bologna.

The incredibly shrinking Tokyo Motor Show just got even smaller. Hyundai Motor Co., the last major foreign automaker which was scheduled to participate in next month's show, has decided to pull out with just weeks to go, organizers say.